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About Us The Scottish Genealogy Society is a registered charity (no: SC 016718). Our objectives are to promote research into Scottish family history and to undertake the collection, exchange and publication of information and material relating to Scottish genealogy. If you have any queries, suggestions or comments then please email us at sales [at] scotsgenealogy [dot] com.

Our Contact details:

The Scottish Genealogy Society

15 Victoria Terrace Edinburgh EH1 2JL United Kingdom

Phone:+44(0)131 220 3677 Fax: +44(0)131 220 3677 Email: sales [at] scotsgenealogy [dot] com

Making A Purchase Making a purchase is simple. Just browse through the catalogue and, if you want to buy an item, click on the 'Add to cart' button to put it into your shopping cart. When you have finished selecting items in this manner click on 'Checkout' and you will be asked for a few simple details that we need to be able to satisfy your order.

Payment is handled by RBS Worldpay, one of the world's leading internet payment service providers. We do not have access to your credit card details at any stage.

A significant number of items in the catalogue are available to members of the Society at a discount. If you are a member and wish to apply for the discount then you will need to select the discount when adding items to your cart.

The Society reserves the right to change prices without notice. This will normally be done in response to price changes by our suppliers.
Shipping And Handling Please select a delivery method during the checkout process. Costs are determined by a combination of the delivery method, the weight of the items you purchase and the delivery destination. We can deliver to a different address from your billing address. We have had to add a small handling charge to reflect the cost of packaging and other consumables.
Delivery Schedule Delivery times depend on the destination and the delivery method you chose. We try to process orders as quickly as possible but please remember that the Society is run by volunteers and that it may take up to ten days to despatch your order. First class post in the UK should arrive the day following despatch. Second class post in the UK should arrive by the third working day. Airmail to western Europe should arrive within 2 days, surface mail within 2 weeks. Airmail to eastern Europe should arrive within 3 days, surface mail within 4 weeks. Airmail to destinations outside Europe (including the USA, Canada, Australia and New Zealand) should arrive within 4 days, surface mail within 8 weeks.
Back Orders If your item is not in stock, we will back order for you. If your order is likely to be subject to a delay of more than one week then we will E-Mail you to ask whether you wish to cancel your order.
Tax Charges The Society is not registered for VAT (Value Added Tax - a sales tax within the European Union), so no VAT is charged on any items you buy.
Credit Card Security Payments are processed by RBS Worldpay, one of the world's leading internet payment service providers. We do not have access to your credit card details at any stage.
Guarantee We guarantee that your order will be sent to you in new condition and securely packaged. If any item you receive is damaged or faulty then please return it to us for immediate replacement. Please see our returns policy for further information.
Reaching Us If you wish to contact us, please email us at sales [at] scotsgenealogy [dot] com. Alternatively, you can call us on +44(0)131 220 3677, fax us on +44(0)131 220 3677 or write to us at 15 Victoria Terrace Edinburgh EH1 2JL United Kingdom
Privacy Policy The Scottish Genealogy Society does not disclose customer information to third parties. Cookies (temporary files stored on your PC) are used to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy Please note that goods are not returnable unless faulty, when we will pay the postal charges both ways. We cannot accept responsibility for orders cancelled after despatch. Your statutory rights are not affected.


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